We offer a 100% money back satisfaction GUARANTEE. If you are not happy with your purchase for any reason, please contact us immediately and we will make it right - or refund your money no questions asked. Refunds or exchanges only accepted within 10 days of receiving order.

WE GUARANTEE YOUR 100% SATISFACTION! : ))

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at blisscrystalsonline@gmail.com and we will help set up a return shipping label.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, please email us at blisscrystalsonline@gmail.com and we will help set up a return shipping label.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We don’t guarantee that we will receive your returned item.